TyriaCore AI Features Addendum

Last Updated: February 20, 2026

This AI Features Addendum ("AI Addendum") applies if the Platform provides AI Features and Customer enables or uses them.

This AI Addendum is incorporated by reference into the Agreement between Provider and Customer to the extent referenced in an Order Form or otherwise incorporated into the Agreement.

Order of precedence. If there is a conflict between this AI Addendum and the DPA regarding Personal Data, the DPA controls for Personal Data. If there is a conflict with a BAA regarding PHI, the BAA controls for PHI.

No expanded liability. Provider's limitations of liability, exclusions of damages, and remedies limitations in the Agreement apply to AI Features and AI Output.

1. Scope and Definitions

1.1 AI Features. AI Features may generate, transform, summarize, extract, classify, recommend, or otherwise produce outputs using machine learning or artificial intelligence. AI Features may be enabled, configured, limited, or disabled by Provider and/or Customer as described in the Platform, Documentation, or an applicable Order Form.

1.2 Input and AI Output.

• "Input" means Customer Data, prompts, text, documents, or other information submitted to AI Features by or on behalf of Customer or Authorized Users.
• "AI Output" means any results, responses, summaries, classifications, recommendations, or other content produced by AI Features.

2. AI Output Disclaimer; No Reliance

2.1 Outputs Are Not Guaranteed. Customer acknowledges AI Output may be incomplete, inaccurate, misleading, offensive, or otherwise unreliable, and may include hallucinations. Provider does not guarantee the accuracy, completeness, or usefulness of AI Output.

2.2 No Professional Advice. AI Output is for informational purposes only and does not constitute medical, legal, tax, financial, accounting, compliance, or other professional advice.