TyriaCore Service Privacy Policy (Customer Data)

Last Updated: May 31, 2026

This Service Privacy Policy describes how Provider processes Customer Data in providing the Subscription Services. This policy is intended for business customers and is separate from Provider's website/consumer marketing privacy policy.

This policy is incorporated by reference into the Agreement between Provider and Customer to the extent referenced in an Order Form or otherwise incorporated into the Agreement. If a DPA applies, the DPA controls for Personal Data processing to the extent of conflict.

1. Roles

• Customer controls what data is submitted to the Platform and how it is used.
• Provider processes Customer Data to provide and support the Subscription Services.

2. How Provider Uses Customer Data

Provider processes Customer Data only to:

• provide, maintain, and secure the Subscription Services;
• provide support and respond to Customer requests;
• prevent fraud, abuse, and security incidents; and
• meet contractual and legal obligations.

3. What Provider Does Not Do

Provider does not:

• sell Customer Data or Personal Data;
• use Customer Data for advertising or cross-context behavioral advertising; or
• use Customer Data for unrelated profiling.

4. Subprocessors

Provider may use subprocessors under written agreements designed to protect Customer Data. Provider's current subprocessor list is available on the Subprocessor List page.

The current production product stack is hosted on AWS infrastructure. Customer Data may also be processed through feature-specific providers when Customer or an authorized user enables the relevant feature, including communications providers, email providers, payment and billing providers, Google integrations, browser/OS push notification providers, and AI providers listed on the Subprocessor List.